The Care Platform That Keeps Everyone Connected
Canwell bridges the gap between families, caregivers, and care teams with real-time health insights, seamless communication, and intelligent care tools — all built for Canadian senior living.
Caring for a Loved One Shouldn't Mean Being Left in the Dark
"I call the facility and get voicemail. I send emails that go unanswered for days. I just want to know if Mom ate breakfast today."
Common Pain Points
Endless phone tag trying to reach someone
Days waiting for callbacks about basic questions
Wondering if medications were taken
Feeling guilty without a way to stay connected
Doctor visits without current health info
Your Loved One's Wellbeing, In Your Pocket
See how Mom's really doing — not just what someone tells you on a phone call. With Canwell, families get real-time visibility into their loved one's daily life, health trends, and care activities.
Family Health Dashboard
See the complete picture of your loved one's health and wellbeing at a glance — vital signs, activities, meals, and mood all in one place.
- Vital signs and health metrics
- Activity and mobility tracking
- Medication schedules and adherence
- Mood tracking and social engagement
Real-Time Updates
Live notifications about daily activities
Care Circle
Coordinate with family members
Visit Scheduling
Book visits and manage appointments
Wellness Photos & Updates
Cherish moments with photo updates showing your loved one engaged and happy.
Doctor Visit Prep
Never show up unprepared — export comprehensive health reports for medical appointments.
WhatsApp Integration
Get daily summaries and updates delivered right to WhatsApp — no app download required. It's the communication channel families already use every day.
Spend Time Caring, Not Documenting
Canwell gives caregivers the tools to deliver exceptional care without drowning in paperwork. Less admin. More time with residents. Happier families.
Care Plan Builder
Create personalized care routines that actually work for each resident. Build daily schedules, track preferences, and adjust plans with ease.
- Build daily routines and schedules
- Customized exercise programs
- Pre-built care plan templates
- Track resident preferences
Medication Management
Smart tracking and reminders
Quick Daily Logging
Document care in seconds
Shift Handoffs
Seamless team transitions
Incident Reporting
Report incidents quickly and thoroughly with built-in compliance tracking.
Medication Tracking
Never miss a dose with smart medication tracking and automated reminders.
Family Communication Made Easy
Keep families in the loop automatically — no more endless phone calls. Updates are shared via WhatsApp with zero extra effort from your team.
The Operating System for Modern Senior Care
Canwell brings everything together — care delivery, family engagement, staff management, compliance, and business operations — in one unified platform.
Business Analytics Dashboard
Get real-time insights into your facility's performance, quality metrics, and operational efficiency — all in one comprehensive view.
- Occupancy and revenue tracking
- Staff-to-resident ratios
- Care quality scores and trends
- Family satisfaction metrics
Automated Compliance
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Automated Compliance
- Automated audit documentation
- Consent management system
- Regulatory reporting tools
- Incident tracking and reporting
- +1 more features
Billing & Payments
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Billing & Payments
- Recurring billing automation
- Flexible invoicing options
- Split billing for families
- Payment status tracking
- +2 more features
Lead Management
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Lead Management
- Inquiry capture and tracking
- Lead pipeline management
- Automated nurture emails
- Tour scheduling and follow-ups
- +2 more features
Staff & Scheduling
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Staff & Scheduling
- Smart shift scheduling
- Shift swap management
- Time tracking and attendance
- Staff availability management
- +2 more features
Multi-Facility Management
Manage multiple locations from a single centralized platform with enterprise-level insights and benchmarking.
How Canwell Works
A simple, proven process to transform care at your facility
Discovery & Setup
We learn about your facility and configure the platform.
- 30-minute discovery call
- Configure resident profiles
- Set up staff accounts
- Customize notifications
Staff Training
Your team gets hands-on training to use Canwell confidently.
- Hands-on training sessions
- Quick-start guides & videos
- Practice environment
- Dedicated onboarding support
Family Onboarding
We help invite families and get them connected via app or WhatsApp.
- Invite families to Care Circle
- Set up WhatsApp notifications
- Configure access permissions
- Family orientation guides
Go Live & Support
Your facility goes live with ongoing support and updates.
- Dedicated Success Manager
- Monthly check-ins
- Priority support
- Regular feature updates
Discovery & Setup
We learn about your facility and configure the platform.
- 30-minute discovery call
- Configure resident profiles
- Set up staff accounts
- Customize notifications
Staff Training
Your team gets hands-on training to use Canwell confidently.
- Hands-on training sessions
- Quick-start guides & videos
- Practice environment
- Dedicated onboarding support
Family Onboarding
We help invite families and get them connected via app or WhatsApp.
- Invite families to Care Circle
- Set up WhatsApp notifications
- Configure access permissions
- Family orientation guides
Go Live & Support
Your facility goes live with ongoing support and updates.
- Dedicated Success Manager
- Monthly check-ins
- Priority support
- Regular feature updates
Built for Canadian Senior Care
Canwell was born from a simple frustration: a daughter calling her mom's care facility for the third time that week, only to reach voicemail. Again. She just wanted to know if Mom had eaten breakfast. That shouldn't be hard.
We knew there had to be a better way. A way for families to stay connected without constant phone calls. A way for caregivers to spend less time on paperwork and more time with residents. A way for facilities to run smoothly, keep families happy, and deliver exceptional care — all at once.
Today, we're proud to serve families and care facilities across Canada with a platform that keeps everyone connected, informed, and at peace. Because caring for a loved one shouldn't mean being left in the dark.
Family First
Families are partners in care. We keep them informed, involved, and at peace — because they deserve to know their loved ones are thriving.
Trust & Privacy
Built for Canadian healthcare. Your data is secure, consent is clear, and trust is earned.
Technology with Heart
We use AI and automation not to replace human connection, but to create more time for it. Better tools mean more compassionate care.
Canadian Through and Through
Built in Canada, for Canadian senior living. We understand your regulations, your culture, and your values.
Frequently Asked Questions
Everything you need to know about Canwell. Can't find the answer you're looking for? .
See How Canwell Transforms Care
Book a personalized demo and see how Canwell can help your facility deliver better care, keep families connected, and reduce staff burnout.
Get in Touch
Our team is here to answer your questions and help you understand how Canwell can benefit your facility. We typically respond within 24 hours.